24/7 Alarm Monitoring

24/7 back-to-base monitoring

Your alarm watched around the clock.Professional monitoring with a clear response plan.

Professional alarm monitoring for homes and businesses across Wollongong, the Illawarra and Sydney, with clear response instructions tailored to your property.

✓ Master Licence 000106187✓ Licensed & insured◷ Local technical support
Reliable protection

Monitoring that follows your agreed response plan.

A local siren can alert people nearby, but professional monitoring adds another layer of oversight when a property is empty, staff are working alone or owners are away. STAR-TEC connects compatible alarm systems to a professional monitoring service and configures the communication path, authorised contacts and escalation instructions. We explain the process clearly, test the connection and make sure you understand what happens when an event is received.
24/7 oversightConnected alarm events can be received day and night.
Clear escalationYour authorised contacts and response instructions are documented.
System supportSTAR-TEC can investigate communication faults and alarm issues.
Homes and businessesSuitable options for residential, retail, office and warehouse sites.
Common questions

What you need to know.

What happens when an alarm activates?

The monitoring service receives the event and follows the response instructions agreed for your site. The response depends on the event type and monitoring plan.

Can an existing alarm be monitored?

Often, yes. We check the panel, communication hardware and current system condition before confirming compatibility.

Can I update my contact list?

Yes. Contact and response details can be updated when staff, residents or operating arrangements change.

Discuss alarm monitoring with STAR-TEC.

Speak directly with a local technician about your property.