Connect a compatible existing alarm or plan a new monitored system for your warehouse, office, shop or childcare centre. STAR-TEC provides 24/7 back-to-base alarm monitoring across Wollongong, the Illawarra and Sydney, with authorised contacts and response instructions agreed for your premises.
For offices, shops, warehouses and childcare centres across Wollongong and the Illawarra, back-to-base alarm monitoring starts with a check of your existing equipment and how the property operates. Tell us your suburb, alarm make or model if known, and whether you need a new connection or an upgrade. We assess compatibility before recommending a monitoring arrangement.
An existing alarm may be suitable for monitoring. We check the panel, communication hardware and system condition, then explain any connection or upgrade work required.
We discuss opening hours, who arms and disarms the alarm, and which areas need monitoring. Warehouses may need after-hours keyholders, offices and shops need current staff contacts, and childcare centres need arrangements suited to operating hours and authorised staff.
Nominate authorised contacts who can respond when an alarm event is received. We document the contact order and agreed escalation instructions; the response depends on your event type and plan.
We test the connection and explain the agreed process to the people managing your alarm. Let us know when staff or operating arrangements change so contact and response details can be updated.
We will show any one-off connection or upgrade work separately from the ongoing monitoring charge, along with the agreed scope, response instructions, support arrangements and applicable terms.
STAR-TEC has worked on a warehouse security project combining CCTV, controlled door access and back-to-base alarm monitoring. Each system serves a different purpose.
Camera footage supports review of recorded activity at the premises.
Controlled door access helps manage authorised entry to the site.
Back-to-base monitoring provides a path for connected alarm events to be received outside business hours.
We assess your existing equipment and discuss authorised contacts and response instructions before proposing a monitoring arrangement.
Quick enquiry
Share a few details and the STAR-TEC team will contact you shortly.
